Privacy Policy

Effective Date: 26/09/2024

Ash Art Studios values the privacy of our students, parents, and guardians. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our services, including our art classes for children in Kindergarten to Grade 5.

1. Information We Collect

We collect personal information to provide services and ensure a safe environment for all students. The types of information we may collect include:

Personal Information: Parent/guardian name, child’s name, age, grade, contact details (phone number, email, address).
Payment Information: Billing address, credit/debit card details, or other payment information. Payment data is collected and processed securely by our third-party payment provider.
Medical Information: Any relevant medical conditions, allergies, or special needs of the student, as provided by the parent/guardian.
Photographs/Media: Images, videos, and artwork of the students, with parental consent, for promotional purposes.

2. How We Use Your Information

We use the information collected for the following purposes:

Service Delivery: To manage enrollment, conduct classes, and provide art education services to your child.
Communication: To send important updates, reminders, class schedules, or respond to inquiries.
Billing: To process payments and issue receipts for classes and workshops.
Health and Safety: To ensure the well-being of students by being aware of any medical conditions or special needs.
Promotions: With consent, we may use photos or videos of students and their artwork for marketing purposes, including on our website, social media, and promotional materials.

3. How We Share Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist in processing payments or providing essential services. These providers are bound by confidentiality agreements and are only authorized to use your data to provide services to Ash Art Studios.
Legal Requirements: We may disclose your information if required by law, in response to legal requests, or to protect the safety, rights, or property of Ash Art Studios, our students, or others.

4. Data Security

We are committed to protecting the privacy and security of your personal information. We implement various security measures to safeguard the data we collect, including:

Secure Data Storage: Personal and payment information is stored securely and is only accessible by authorized personnel.
Payment Security: All payment transactions are processed through secure gateways and encrypted to protect sensitive financial information.
Data Retention: We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Parental Consent

As we provide services to children, we require parental or guardian consent for the collection and use of personal information relating to children. By enrolling your child in our classes, you consent to the collection and use of your child's personal information as described in this policy.

If a parent or guardian becomes aware that their child has provided us with personal information without consent, they should contact us immediately, and we will take steps to delete that information.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you or your child.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
Withdraw Consent: If you have given consent for the use of photographs or videos of your child, you may withdraw that consent at any time by contacting us in writing.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

7. Cookies and Website Usage

When you visit our website, we may collect certain non-personal information through the use of cookies. This data is used to improve website performance and enhance user experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. Ash Art Studios is not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

Ash Art Studios reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website or by sending an email notification. Your continued use of our services after any changes indicates your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Ash Art Studios
5189 Crimson Ridge, Chilliwack, V2R 0J4
ashstudios5189@gmail.com

+1 (778) 893-5200

By enrolling your child in Ash Art Studios, you acknowledge and agree to this Privacy Policy.